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Opening Magic Kingdom

Opening Magic Kingdom

Saturday, August 3, 2013

Our Disney Photopass CD Arrived!


The cell phone dinged with a text message alert.  I checked the phone.  The message was from the husband telling me that our Photopass CD had arrived in the mail.  He was just as excited as I was that our photos had arrived!  That was yesterday.

So part of the evening was spent uploading the 3 CD’s of photos onto the computer and previewing our photos together.

While this was our first time with Photopass + ( more about that later) it was not our first time ordering or pre-ordering the Photopass CD.  I wasn’t surprised that it took 3 CD’s to send us all of our photos.

I was surprised that we had missing photos.  I have since sent an email to Photopass about photos with Princess Aurora not being included.  We had gone to Town Square Theater on Sunday evening, specifically to greet the Disney Princesses.  Our photos with Cinderella and Rapunzel are all there, and Princess Aurora was greeting guests in between Cinderella and Rapunzel, so I was confused as to how those photos were missed.  I am not sure if more photos are missing. . . it means walking back through 12 days of touring! 

Another glitch—in part due to the fact that Photopass was experiencing an “upgrade” while were there, was that all of the Jedi Training photos of other children that I manually deleted from our account prior to ordering the CD still came with the CD.  That I don’t understand and also included in the email I sent Disney’s Photopass this morning.  I also informed them that the boy’s photos from Jedi Training from December 2012 and March 2012 are still in our account and came to us AGAIN on the photo CD’s this time—which is well past the 30 days that photos are to remain in the account.

My love affair with Disney Photopass took until our 2nd or 3rd trip, and now after trip number 11, my admiration is waning.  There were just more frustrations with the service this trip than we have experienced in any other.  I used to feel that Disney’s Photopass put the vacation in my vacation as I didn’t have to work as hard—capturing moments.  But now, I am working harder—having to manually delete photos TWICE, having to add the various Photopass cards to my account on line when I returned home rather than having a Photopass representative do that for me at any Photopass location, and having to contact them about missing photos.




What is keeping some of the romance alive is the great photos taken at the water parks.  Even though we have a new water proof camera, I was impressed by the quantity and locations of the photographers throughout the water parks.







I am waiting to be courted, swooned, as the ball is in Disney’s Photopass court to improve the level of service to at least what I experienced before the upgrade.  The jury is still out as to how the upgrade will benefit me, and when I asked various Photopass representatives, no one could tell me
definitively the benefits, only that it would be “great.”  We’ll just have to wait and see. . .

2 comments:

  1. We had photopass + and also experienced missing photo from our June 2013 trip. I was almost devastated because some of the pics that were missing were from our 10 yr wedding anniversary in front of the castle. We were also missing random photos from AK. It worries me that I may be missing others that I just couldn't recall. Lucky for me Disney was able to find my missing photos in less than 24 hours. I was relieved our anniversary photos were retrieved. Good luck to you on your missing photos.

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    1. Holly,
      Yes, it can be nerve racking to discover there are missing photos. So sorry it happened to you. In true Disney style, our photos have been recovered and are on there way to us as we speak. Just another reason we love Disney!

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